Terms of Service

This agreement is a legal contract between you and Nord Accelerator (referred to as the 'Service Provider') regarding the download, installation, and use of the mobile VPN application (referred to as the 'App').

By downloading or using the App, you acknowledge and agree to these terms. Please read them carefully before use. Unauthorized copying, modification, reverse engineering, source-code extraction, text translation, or derivative development of the App or related trademarks is prohibited. Intellectual property rights in the App belong to the Service Provider. To maintain operations, we may adjust features or fees, with reasonable notice where applicable. Users are responsible for device security and account confidentiality; jailbreaking or rooting a device is not recommended.

This Service integrates necessary third-party services, such as Google Analytics and Firebase crash reporting. While using the Service, you are also subject to the respective terms of those partners.

Service limitations: the App depends on a stable network environment, including Wi-Fi or mobile data. The Service Provider is not responsible for failures caused by unpaid mobile service, data limits, poor signal, device restrictions, or third-party network conditions. Mobile carriers may charge data fees outside Wi-Fi, and roaming costs outside your home country are your responsibility.

Users are responsible for their own usage behavior. For example, loss of access caused by battery depletion, disabled system permissions, or rule changes by third-party platforms is not covered by compensation. Although we maintain route information and app compatibility, parts of the service rely on third-party infrastructure; to the extent permitted by law, we are not liable for direct or indirect losses arising from such dependencies. The Service Provider may update, modify, or terminate the App when necessary.

Software Non-Refund Policy

Thank you for choosing Nord Accelerator. Please read this refund policy before purchase and use the free or trial options first to evaluate whether the service meets your needs.

Non-Refund Policy: completed software sales are generally final. Once a license key, membership access, or digital product access has been provided, refund requests will no longer be accepted.

Product Evaluation: We encourage users to evaluate the service through demos, trial versions, or free editions before purchasing, including node quality, speed, and client compatibility.

Customer Support: We provide customer support to help resolve issues or questions that arise while using the software. Please contact our support team for assistance.

Technical Issues: In rare cases, technical issues may affect expected use. We will make reasonable efforts to resolve them promptly, but this does not automatically create a right to refund.

Unauthorized Use: No refund will be provided if license keys, membership access, or digital product access are shared, resold, or used without authorization.

Policy Changes: We reserve the right to modify or update this refund policy at any time. Changes take effect after publication on our website.

By purchasing and using Nord Accelerator, you agree to comply with this non-refund policy.

If you have questions or concerns about this refund policy, please contact our support team for clarification.

The terms and conditions of this agreement may be updated periodically. Please review this page for the latest version. Changes take effect upon publication. If you have questions about Nord Accelerator service terms, email [email protected].